Position: Star Club Host


Wage: $10.00 per hour

Table of Equivalencies: Applies
Full-Time + Shift Differential

Posting Date: 11-17-17


Closing Date: Until Filled

Reports Directly to: Star Club Supervisor

Location: Gaming Division

Every employee of North Star Mohican Casino Resort is expected to greet and service our customers in a friendly, respectful manner and create a warm, fun atmosphere so that our customers feel welcome and enjoy visiting our establishment.  North Star Mohican Casino Resort strives to provide a positive team environment where everyone contributes.

GENERAL RESPONSIBILITIES

Responsible for enrolling Star Club members; explain Star Club benefits to player and how to use club card.

STANDARD QUALIFICATIONS

1.    Must be able to obtain and maintain a Mohican Nation Gaming License.

2.    Must submit to a Criminal Investigation Background Check (CIB).

3.    Must submit to and pass a pre-employment drug screening and health screening.

4.    Must be flexible with schedule to work all shifts, weekends and holidays.

5.    Must be able to work with a variety of people with diverse personalities.

6.    Must have a positive attitude and provide a teamwork structure within the department.

7.    Must be willing to enhance self-development and be willing to adapt to change.

8.    Must be willing to attend all applicable training.

9.    Must have demonstrated ability to maintain a satisfactory working record in any prior and/or current employment.

10.  Must be eligible for coverage under the employer’s liability insurance.

11.  Must be at least 18 years of age.

EDUCATIONAL REQUIREMENTS

1.    High School Diploma or GED is preferred.  High School Diploma or GED is required if you are 19 years old and under.

DUTIES

1.    Ensures that the highest standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.

2.    Must exhibit a cohesive working relationship with all employees.

3.    Must maintain an acceptable departmental attendance record.

4.    Must be reliable and prompt when reporting to work

5.    Must wear the approved, departmental uniform.

6.    Will update all computer entries and keep supervisor informed of any problems.

7.    Record promotional payouts. Responsible for the appearance of the Star Club booth and gift shop area; selling merchandise and display appearance.

8.    Must keep the coat checkroom neat and clean.                                                                    

9.    Responsible for all customer coats and personal belongings checked into the room.

10.  Must adhere to all established rules, regulations, procedures and policies of North Star Mohican Casino Resort and the Table Games Department.

11.  Must adhere to the Casino’s Drug and Alcohol-Free Workplace Policy during the course of employment.

12.  Must maintain compliance with all workplace policies, procedures, ordinances, laws and other communicated expectations, including but not limited to:  Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures, memos or other communication from supervisory or regulatory personnel.

13.  The above-mentioned duties and responsibilities are NOT an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position.  The duties and responsibilities will be subject to change based upon organizational needs and/or deemed necessary by the department manager.

QUALIFICATIONS

1.    North Star Mohican Casino Resort is looking for a courteous and friendly individual.

2.    Must have an outgoing, enthusiastic personality.

3.    A basic computer skill is required.  Must possess accurate keyboarding skills (may be asked to demonstrate typing skills).

4.    Must have good verbal communications skills (may be asked to demonstrate skills).

5.    Must have ability to work with limited supervision.

6.    Must possess the ability to access and react to customer service needs.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

1.    Constant hand movements (repetitive motions: reaching, grasping, holding, use of finger dexterity) with the ability to reach up overhead, and squat down beneath shelves.

2.    Must be able to stand in one area for an extended amount of time.

3.    Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision and depth perception and the ability to adjust and focus, with the aid of prescription glasses/contacts.

4.    Work is generally performed in a casino setting with a higher noise level and where cigarette smoke is prevalent.

5.    Evening and/or weekend work is required.  Extended hours and irregular shifts may be required.

6.    Work environment requires excellent personal hygiene due to working near others.

7.    Work environment is NOT smoke, noise, or dust free.

HOW TO APPLY

Download and Fill Out Application 

Print Job Description 

Email Completed Application 

Mail Completed Application to:

North Star Casino Human Resources
W12180 County Road A Bowler, WI 54416

Fax completed application to (715) 787-4113

WE ARE A DRUG FREE EMPLOYER CANDIDATES MUST PASS DRUG SCREEN AND REMAIN DRUG FREE


The Stockbridge Munsee Community operates as an equal opportunity employer. Except Indian Preference is given in accordance with the Tribal Employment Preference Ordinance.


Although an interview may be granted, this does not determine that the candidate fully meets the qualifications until it is determined by the interview team.